Standard Return Policy

 

 

Within 10 days of delivery for a full refund.* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 30 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and minus shipping charges.

If you initiate a return after 30 days, we may issue a partial refund* depending on elapsed time and condition of merchandise.

 

Defective Product

You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.** Your return shipping charges will be waived.

When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees do not apply.

 

Products Returned After 30 days

• Because products devalue over time, we offer partial refunds for items returned over 30 days at a 50% of the total cost, after delivery

• We may reduce the refund based on the condition of the merchandise

• We may also deduct the original and return shipping charges from your refund

• If we send you a replacement item, we must receive the original item at our warehouse within 30 days your return initiation. Otherwise, we will charge you full price for the replacement item.

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The following items are non-returnable and we offer no refunds: Paper items that are stained, bent or destroyed in anyway.